Texas pet store kept dead dog in freezer, neglected veterinary care says Humane Society

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TYLER, Texas (KETK) — Tyler’s Petland store kept the body of a dead dog in the freezer and neglected veterinary care for many animals, according to an undercover investigation by the Humane Society of the United States.

Photos and videos were taken by HSUS to document abuse or neglect. The investigation took place over several months and ended in April.

The investigation revealed that the body of a black and white Shih Tzu named “Panda” was stored in a freezer.

Panda was part of a litter that fell ill after being placed in a back room with other sick animals due to overcrowding. HSUS said none of the three dogs were taken to a veterinarian in a timely manner and Panda eventually died.

An upset staff member spoke to the undercover investigator saying the owner rarely wants to pay for veterinary care and it costs the dogs their lives.

“He doesn’t want to pay that extra money. So really, most dogs that go to the vet end up dying because we take them. [at the] last minute.”

In another incident, a brown Chihuahua began having seizures but was not taken to hospital for nearly a week.

The dog could not recover and was eventually euthanized.

This survey was part of a larger effort to examine six different Petland stores across the country. Stores were located in Texas, Michigan, Florida, Nevada, Georgia and Virginia.

“Our investigations have revealed a disturbing trend at Petland stores across the country of sick and dying animals that are in desperate need of help being sold to deceived customers,” said John Goodwin, senior campaign manager of Stop Puppy Mills. of the Humane Society of the United States.

Goodwin went on to say that Petland continually relies on cruel puppy mills that put “profit before animal welfare.”

You can read more about the HSUSA survey on their website.

KETK News reached out to the Petland in Tyler for comment, and they released this statement:

Pooches of Tyler took over Petland Tyler on May 15, 2019. None of the very disturbing images in the videos are from a store we operated at the time. We pride ourselves on only working with breeders who exceed industry standards and the training our staff receive to ensure our animals receive the best care.

We invite you to visit Petland Tyler and experience first hand how we care for our animals and see the transformation of our store.

-Luis Marquez, President, Pooches of Tyler.

The statement refers to a new takeover after the conclusion of the investigation. The former owners of Petland Tyler have put the store up for sale. It was later purchased by Pooches from Tyler.

The store has previously been criticized for animal neglect.

[RELATED]: East Texas SPCA slams Tyler Petland for negligence

The East Texas SPCA fought for months trying to force the store to close over its animal abuse allegations.

The SPCA asked residents to contact their local authorities about the store.

It all started in November 2018 when a post from a woman showing a seemingly malnourished dog went viral.

The store released a statement at the time saying:

“That’s perfectly good physical condition for an active boxer pup. They tend to be quite skinny as puppies, but this pup looks healthy.

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